Job Description
Job Description
Job Description
General Overview:
- Assign drivers and vehicles to convey freight to assigned destination. Coordinate drivers according to and in compliance with DOT regulations and company rules..
- Receive Delivery Orders for Dispatching shipments to Owner Operators for pick-up and final delivery, further following up to ensure pickup was made and delivery was completed.
Job duties:
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Direct and dispatch product movements with professional efficiency
- Consider predicted and real-time scenarios to keep routes efficient and productive
- Schedule, plan and confirm deliveries
- Manage all O/O Drivers with regard to: HOS rules, FMSCA and DOT compliance requirements.
- Manage all drivers pay via Profit Tools using system generated driver settlement statements.
- Manage all payments to outside carriers for truck brokerage operations via Profit Tools and our aggregator WWE.
- Use our online tracking system to track trucks and goods movement.
- Troubleshoot and resolve any issues that arise with shipments
- Upload various documents to our systems
- Preserve excellent relationship with owner operators and fleet owners
- Verify bill of lading number, piece count, container numbers (and total number of containers) shown on delivery order against arrival notice or bill of lading)
- Ensure shipment has arrived and is released/available for pick up from the pier/railyard
- Advise Customer Service representatives of any delays in delivery of cargo so they can contact client
- Maintain relationships with suppliers and vendors through phone calls and emails
- Provide ongoing assistance to brokers regarding general transportation issues
- Notify brokers, dispatchers, and appropriate parties about any changes
- Keep dispatch board updated
- Record all requests from owner operators and drivers and follow up with appropriate parties regarding those requests
Skills and Qualifications:
- Truck Brokerage Operations – arrange for the nationwide pickup and delivery (transloads included) of shipments routed to our Truck Brokerage for shipments outside the operating authority of our local NY/NJ Dray Unit.
- Ability to multi-task is essential
- Knowledge of Microsoft Suite products, Excel and Outlook
- Must possess strong interpersonal skills
- The ability to work with a team or individually
- Flexible working hours
- Any other ad-hoc duties as defined by your Manager
- High school or equivalent
- Minimum of 5 years freight dispatch experience
Job Tags
Local area, Flexible hours,